Privacy Policy :
The Privacy Policy will apply when customers use Timriver Creative’s services and products. 

Scope of application :
Timriver Creative is providing this Privacy Policy provides notice to you of our Privacy Policy and practices about your information is collected online and how that information is used. Please read this Privacy Policy carefully and revisit this page from time to time to review any changes that may have been made. Timriver Creative may amend this Privacy Policy at any time by posting the amended terms on this site. All amended terms automatically take effect on the date set out in the posted Privacy Policy, unless otherwise specified. 

Purpose of using personal information :
Timriver Creative utilizes personal information obtained from customers for the following purposes: 

(1) Guidance, provision, and management of services and products offered by Timriver Creative.

(2) Implementation of surveys and questionnaires concerning service and products, etc., offered by Timriver Creative.

(3) Development of new services and products

(4) Guidance, operation, management and information provision for various events and campaigns

(5) Notification of services and products offered by Timriver Creative.

(6) Guidance, operation, management and notification of services, products, events, and campaigns of Timriver Creative and partner companies

(7) Response to inquiries and requests

Acquisition of personal information : : 
Timriver Creative will obtain the following personal information by fair and appropriate means for the purpose of achieving the previously mentioned purposes. 

Personal information provided to Timriver Creative by the customer to apply for Timriver Creative’s services, etc.

The customer’s name, company name, telephone number, fax number, email address, business contact, mailing address, etc.

Business entrustment :
In providing products and services to customers, Timriver Creative may entrust a part of its business operations to third parties to which personal information may also be disclosed to the extent required to achieve the purpose of the entrustment. In these cases, Timriver Creative will implement all appropriate measures in managing and supervising such third parties to safeguard the handling of customers’ personal information, including establishing agreements on the handling of such personal information. Transfer to outside of Malaysia Your personal information may be transferred outside of Malaysia for the purposes of data consolidation, storage, simplified customer information management, reporting and other internal uses. If Timriver Creative provides customers’ personal information to third party business operators outside of Malaysia, including business entrusted companies and data sharing partners, Timriver Creative will take necessary and appropriate measures in keeping with laws and regulations. Management of personal information In receiving customers’ personal information, Timriver Creative will manage such information according to the strictest standards and take the utmost care to prevent leaks, loss, or alterations. Timriver Creative ensures that the board members and employees are properly trained regarding appropriate handling to safeguard the security of information identifying individual customers. An appropriate retention period for personal information will be established in accordance with the purpose for which such information is used. After the purpose of the information has been achieved, Timriver Creative will dispose of the information in question by appropriate methods. Disclosure, correction, deletion, addition, discontinuance, and erasure of personal information If Timriver Creative receives a request from a customer, submitted in the manner specified, for the disclosure, correction, deletion, addition, discontinuance, or erasure (hereinafter, “disclosure, etc.”) of the customer’s personal information stored in a database held by Timriver Creative, the request will be handled as follows, within a reasonable timeframe and scope, after confirming that the request was submitted by the customer themselves. 

(1) Request for disclosure

Personal information items will be disclosed in accordance with the customer’s request.

(2) Request for correction, deletion, or addition

Correction, deletion, or addition of personal information will be undertaken wherever possible after due review of the request.

(3) Request for discontinuance or erasure

The use of personal information items designated by the customer will be discontinued, and the relevant information erased if so desired, in accordance with the submitted request. However, please note that such requests may prevent customers from being provided with services that they had utilized, or may impede the provision of services in accordance with their wishes.

Security : 

The protection of personal information is secured using SSL (Secure Sockets Layer) encryption technology. This means that any information you provided when using this site cannot be accessed by an unauthorized third person. Furthermore, a firewall and anti-virus measures have been installed to prevent disclosure, appropriation, alteration, etc, of personal information.

Modification of the Privacy Policy :
Timriver Creative may make modifications to this Privacy Policy. If modifications are made, details will be posted on the Timriver Creative website (https://timriver.com), so please be sure to read carefully the contents of any changes that have been made.